What was the aim of big lots survey? Why did it start? Big Lots survey is a customer satisfaction survey is a platform on which customers can share their experiences, problems, and concerns with Big Lots. The purpose of this survey was to know about the customer’s feelings, whether they are disappointed or happy after visiting the Big Lots store. For any shop to become successful, its customers play a vital role. Because if they love the products and services after that, they will recommend it to their family and friends. This survey started to make satisfied customers more satisfied and try to improve the services towards the unsatisfied customers. The reason can be to have a watch which store is working well and which is not.

Sometimes, it becomes hard to notice these things. This survey will become a link between Big Lots and customers. A healthy relationship should be build because of this survey.

www.BigLotsSurvey.com – Big Lots Survey

RULES FOR ENGAGING IN BIG LOTS SURVEY

• The person should not be more than 18 years to engage in this survey.
• The person must be a legal civilian of the United States or the District of Columbia.
• The person must be able to understand English or Spanish language.
• The survey is online. The person must need a laptop, desktop, or smartphone connected to the internet.
• The person must enter his/her correct name, phone number, email address, mailing address.
• If someone is trying to hack the website or using false information, he/she can be liable to the government.
• A person cannot transfer his/her prize to anyone.
• A person cannot convert the gift card into cash.
• The staff members and their families are not entitled to engage in this survey.
• As a reward, the person can win a $1000 gift card.
• A person can engage in the survey only once a month.
• A person can engage in this survey with or without a purchase receipt.

WHAT ARE THE ADVANTAGES OF CONDUCTING ONLINE SURVEY?

• It is an economical way to recognize feedback from the customer.
• It is time-saving.
• It is money saving.
• The customers feel uninterested when it comes to filling a written questionnaire.
• The customers find this method attractive and easy to do also.
• Big Lots can get error-free and reliable results from this survey.
• The information gathered from this survey is exchangeable.
• The customer feels good when their opinion matters a lot for the restaurant.

HOW TO ENTER IN BIG LOTS SURVEY WITH A PURCHASE RECEIPT?

• The survey is available on the official survey website. The customer must visit www.biglotssurvey.com.
• The customer has to select a language from English or Spanish. He/she should select a language in which he/she feels comfortable. The customer has to click on the “Begin Survey” button.
• The customer has to answer this question. Did you make a purchase? The customer has to choose yes.
• The customer has to enter the register number, transaction number, and store number. All these details are available on the purchase receipt.
• The customer has to enter the date and time of his/her visit. All these details are also available on the purchase receipt.
• The customer has to click on next. The survey will begin after this.
• There will be some questions. Below them, there will be some options. The survey will be about the overall satisfaction of the customer regarding his/her visit. The customer should answer the survey honestly so that it would be beneficial to Big Lots.
• In the end, they asked the customer to leave a comment. They will use that comment to improve their services towards that particular customer.
• Lastly, the customer has to enter his/her contact details. Big Lots will use these details to reach the customer if he/she wins the $1000 Gift card prize.

HOW TO ENTER IN BIG LOTS SURVEY WITHOUT A PURCHASE RECEIPT?

• The survey is available on the official survey website. The customer must visit www.biglotssurvey.com.
• The customer has to select a language from English or Spanish. He/she should select a language in which he/she feels comfortable. The customer has to click on the “Begin Survey” button.
• The customer has to answer this question. Did you make a purchase? The customer has to choose no.
• The survey will begin after this.
• There will be some questions. Below them, there will be some options. The survey will be about the overall satisfaction of the customer. The customer should answer the survey honestly so that it would be beneficial to Big Lots.
• When the customer answers all the questions, the customer has to enter his/her contact details. Big Lots will use these details to reach the customer if he/she wins the $1000 Gift card prize.

HOW TO ENTER IN BIG LOTS SURVEY THROUGH MAIL?

The person will require a paper or postcard. It’s a recommendation to use a postcard.

He/she has to enter his/her full name, date of birth, and contact details.

He/she has to enter his/her feedback about the Big lots store that he/she visited.

He/she has to add the mailing address. The mailing address is

Big Lots! Guest Experience Survey
Sweepstakes Entry

625 Panorama Trail, Suite 2100,
Rochester, NY 14625-2437.

He/she has to enter the correct postage into the envelope.

He/she should send the postcard/envelope and should wait for Big Lot’s response.

ABOUT BIG LOTS

Sol A. Shenk originated Big Lots. The day on which it came into existence was December 13, 1967. Its headquarters are in Columbus, Ohio, U.N. Big Lots is a famous American retail company.

In 2016, its revenue was US$5.19 billion. In 2018, 22900 employees were working in Big Lots. Its products include food and beverage, toys, furniture, clothing, housewares, small electronics. Big lots have 1400 stores in 47 stores. It remains open from 9 AM to 9 PM on weekdays and weekends.

A customer can call on 1-866-244-5687 for any query or help. Big lots acquired Liquadation World Inc. a Canadian closeout retailer with 89 locations. The cost of its purchase was $20 million in cash and accepting certain liabilities.

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